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Ike Lasater

Mediator, Trainer, Coach

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    • Collaborating in the Workplace: A Guide to Building Better Teams
      • White Paper: What Makes An Effective Team? Learning the Necessary Skills for Successful Collaboration
    • Words That Work in Business, 2nd Ed.
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Mediate Your Life Practice Videos: The Interpersonal Mediation Map

The Interpersonal Mediation Map helps you navigate through a difficult conversation.

The five steps of this map help you navigate through a difficult conversation.

The five steps are:
1. Self-Connection Process
2. Ask “Can I hear a please?”
3. Empathize (if you have the capacity)
4. Express
5. Solution Requests and Agreements

In this video, Ike and John explain and demonstrate the Interpersonal Mediation Map:

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