The Interpersonal Mediation Map helps you navigate through a difficult conversation.
The five steps of this map help you navigate through a difficult conversation.
The five steps are:
1. Self-Connection Process
2. Ask “Can I hear a please?”
3. Empathize (if you have the capacity)
4. Express
5. Solution Requests and Agreements
In this video, Ike and John explain and demonstrate the Interpersonal Mediation Map: