As humans, we are all driven by our needs. A conflict arises when the desire for needs to be met seem, or are, in conflict with one another. If you know what needs are most important to you, and if you know what needs are most important to the people around you, you can navigate conflict with much more ease and much less stress. Do you know what your driving needs are?

Learn communication "maps" to effectively and repeatedly

guide conversations to desired outcomes.